A black, female architect has been rejected by bank when she asked for check encashment because the bank didn't believe her job and doubted her identity.
There is a long history of division between black and white people not only in the United States but as well as in other parts of the world. The modern age is supposed to open us to the idea of equality and fairness, yet there are still those who cling to their pride and look down on others. These social issues have actually caused a lot of harm in the past already, where some got depressed over the bullying and some died over racial wars.
Unfortunately, racism and discrimination remain to be serious social issues, and there is still a weird atmosphere between different nationalisms, most especially with the blacks and the whites. And it cannot be denied that the blacks are the ones who are underprivileged in any situation. Black female architect named Trish Doolin-McIntosh was caught in such position.
Trish works as a captain of architecture at the Nelson Inc., a design firm in Seattle. She was originally from Kansas City, Missouri but had to move in the area for her job. As she lived in the area for just a few weeks, Trish’s direct deposit hadn’t been set up at work yet. Hence, she needed to go to the bank personally to deposit her paycheck.
After depositing the check at the KeyBank, Trish went on to her usual schedule but just a few minutes after she left, she received a call from the institution. The banker then told her that she might need to return since there was a problem with her check.
When Trish arrived at the bank, the teller named Thor Loberg invited her into a cubicle to discuss the matter. But as the woman sat down, she noticed her company’s website was pulled up on his computer screen.
Trish said the banker asked her profession before asking her several details about her work like why the company’s headquarters were in Philadelphia. Loberg then asked if he could phone the company’s HR to verify that she was really an employee of Nelson Inc.
While the banker was dialing Trish’s company’s HR department, he assured her that it was just for “bank safety.” Then he went on to actually ask for her identification.
The company’s HR department didn’t answer the call, so Loberg told Trish that her check needs to be put on hold for nine days in order for the bank to verify the funds. Loberg explained that it was a bank protocol since her account had been open for just less than 30 days. It was then that Trish came to the realization that she was being discriminated saying:
“When I realized that I was defending who I was, trying to prove to someone I didn’t know who I was, I knew I was being discriminated against…It was just completely demeaning.”
As soon as Trish got home, she called the KeyBank branch to complain. However, the bank told her that Loberg would have done that to any other customer as it was a bank policy, and assured him that he is far from racist.
As for Trish’s account, she was able to convince the woman she was talking to on the phone to release her funds. Apparently, Trish’s account had been open for 29 days already – just a day away from their 30-day policy.
But the insult on Trish’s side didn’t end with Loberg as the woman representing the bank told the black female architect that she was sorry that she was having a bad day before suggesting that she go have a drink. The architect was taken aback by what she heard saying:
“I live in a world where, no matter what’s in my brain or purse, no matter how I wear my hair, no matter how fabulous I look when I walk out the door, I’m still black…People still clutch their purses when I walk past.”
Trish then took to Facebook to share her experience on discrimination with the KeyBank so other people will see her story. She also swore that she will definitely switch banks.
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