This is the kind of customer service we need!
Living in a world where everything is almost just a click away, people have skipped the journey to the mall and just shop online. Unfortunately, most online shoppers have experienced receiving the item that they bought, and it was nothing like in the pictures.
In fact, this experience happened way too many times that it inspired an “Expectation Vs. Reality” meme. So one customer decided to be a little more careful and asked the seller to send her the actual photos of the dress that she wanted to purchase — so he did.
Andreea Patriche was browsing for gowns on AliExpress, which is a Chinese company owned by Alibaba, and found a beautiful backless dress. The gown looked stunning on the ad, but she was skeptical if the actual item would look the same.
Patriche decided to message the seller to ask for actual photos before officially buying one. She probably expected the seller to send pictures of the dresses laid down or placed on a mannequin, but the online store owner had a better idea.
The online seller with the AliExpress username Shop739960 Store believed to be from China, obliged to the request and rocked his own collection. Patriche was shocked that the male seller modeled the sparkly backless Gidion dresses for her.
Patriche said:
“I found a shop that sold prom dresses and wedding dresses so I asked for real photos rather than stock photos and the seller sent me these (photos) of him trying them on.”
The dresses actually looked great and appeared to have the jewels and beads on the cloth, but netizens had more fun at the fact that this seller went beyond the usual approach to provide his customer real photos of the dress.
For those who want to purchase these dresses, they are unfortunately sold out at the moment.
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